Free U.S. shipping on every order • 30-day returns

Returns

Your satisfaction matters to us. Eligible items may be returned within 30 days for a refund or store credit, subject to the conditions below.

Return conditions

  • Contact Bidet Expo before sending a return.
  • Returned merchandise must be in the same condition in which it was sent.
  • Original shipping charges are non-refundable.
  • A restocking fee may apply depending on the item and return condition.

Start a return or replacement

Use our contact form or call us at 216-393-7666. Please include your order number and the reason for the return so we can provide the correct instructions.

Contact customer support

Please do not ship a return until you have contacted us and received return instructions.